The Hub: Just how bad is it in high end audio?


A warning: those seeking heart-warming anecdotes and mindless cheer to accompany their morning coffee should perhaps save this piece for later in the day. Following our last Hub entry concerning the closing of high end audio's best-known dealer, Sound by Singer, we will take a look at the big picture in the audio industry... and it ain't pretty. Think bartender, not barista.

In past entries of The Hub, we've discussed the origins of the audio industry, some of its giants, and the glory days of the '50's through the '80's. Sad to say, these days are not those days.

Why is that? In addition to the societal factors that have diminished the importance of hi-fi, general economic trends have taken their toll on the high end.

Consider: Since the crash of the sub-prime mortgage market in 2007, 1 in 50 homes in America has gone into foreclosure. Blue chip companies like GM and Chrysler have gone into bankruptcy. Reports of major corporations slashing tens of thousands of jobs have become almost commonplace. Car sales are down to record low levels. Housing sales are almost nonexistent in many major markets. Is it any surprise that sales of big-ticket items like high end audio components are also way down?

The question is not IF sales of new audio gear are down, but HOW MUCH they're down. Oddly enough, coming up with an accurate assessment of the damage to the high end audio marketplace is surprisingly difficult.

At $175 billion/year, the consumer electronics industry constitutes one of the largest and most robust sectors of the economy, as seen in this Consumer Electronics Association press release. However, the CEA also reports that sales of component audio have dropped from $1.3 billion/year in the US five years ago to about $0.9 billion/year today. So: in the US, the audio industry makes up a mere one-half of one percent of the $175 billion consumer electronics marketplace. What the average audiophile would consider high end makes up a fraction of that fraction.

In addition to being just a small crumb from the crust of the consumer electronics pie, the scale of the high end is difficult to ascertain due to the nature of the companies in the industry. Quite a few high end manufacturers with a worldwide reputation and presence have fewer than a dozen employees. Some are larger than that, but many more are even smaller, 2- or 3-man operations. Nearly all audio manufacturers are privately held, and thus are not required to report their sales or staffing. Nearly all are small enough to escape the attention of the Bureau of Labor Statistics or the Bureau of the Census, which compile most of the data regarding American manufacturers.

What about audio retailers? As is true of manufacturers, most dealerships are small and privately owned. Knowing that Best Buy has an astonishing 180,000 employees and exceeds $49 billion in sales tells us less than nothing about Bob's Hi-Fi in Winnibigosh. There's almost no hard data available on independent audio dealers, but few say that they're doing well.

As we become inured to reports of disasters in the economy, individual happenings tend to be forgotten. To refresh our memories, here are some key events in the reshaping of the consumer electronics marketplace. Not all these companies were directly involved in audio, much less high end audio, but are still relevant to our discussion:

January, 2009:
Circuit City closes its remaining 567 stores. 34,000 employees lose their jobs.

January, 2009:
Bose lays off 1,000 employees, about 10% of its workforce.

April, 2009:
Ritz Camera closes 300 stores.

February, 2010:
55-year-old D.C.-area A/V chain MyerEmco closes all seven of its stores.

April, 2010:
D & M Holdings shuts down its Snell and Escient brands.

May, 2010:
Movie Gallery closes 1,906 Movie Gallery, Hollywood Video and Game Crazy stores. Over 19,000 jobs are lost.

June, 2010:
Ken Crane's, a 62-year-old California A/V chain, closes the six stores remaining of what had been a ten store chain. 75 workers lose jobs.

Clearly, times are tough. The best available data indicates sales in the audio industry have fallen off by at least one-third, over the past few years. Many working in the business feel the drop has been far greater than that. One manufacturer puts it very plainly: "a lot of the dealers and manufacturers are zombies. They're dead; they just don't know it yet."

A dealer with decades of experience puts it even more brutally: "The best we can hope for is death, for a lot of the manufacturers and dealers. Maybe then we could get some sensible people who don't hide their heads in the sand."

Our next entry of The Hub will review some of the changes audio dealers and manufacturers are making in order to survive in today's challenging marketplace. We will also talk with folks in the industry who see signs of a turnaround, and are working to bring in a new generation of audiophiles. The question we leave with this time is: "What do we do now?"
audiogon_bill
I'm not ready to retire or die anytime soon nor are the people purchasing ipods. People will always listen to music and "audio". If you look at what computer gamers are doing with computers, displays and sound you'd see many, many parallels to High End Audio. Those people are all about upgrades, performance, sound and the "experience." BTW- I think "High End Audio" needs to be rebranded.

The days of sitting in front of two speakers listening to an album may be over (for a generation) but younger people are interested in sound. You just need to know where to look and how to connect. Are they going to purchase a huge two channel rig right up front, no; but if you wrap it with products that make sense you can get people to move along a continuum.

Every kid who buys a computer with a set of speakers should be a target. Every youth who uses a computer (and vinyl) to Dj should be a target. Good DJs are crazy hot now. Why do you think big tobacco recruits them? Everyone who upgrades their car stereo at the time of purchase is a target. I've noticed that all car manufactures offer top tier audio systems and people opt for them. These are conscious decisions based upon perceived use and value.
Interesting thread! The number of well-thought responses indicates true passion for our hobby. I'll chime in with a few thoughts.

- I believe that there is NO short-term answer/fix to the dilemna the industry is currently facing. The combination of a miserable economy combined with the younger generations' apathy towards quality sound is the equivalent of a KO delivered by Mike Tyson (in his prime!).
- It isn't just the gear that's doing poorly, I read somewhere recently that the overall sales of music is worse than ever. Downloading music isn't the only reason but it's a big part of it. From reading other info from the other music sites I hang out at, I know for a fact that the average music artist doesn't consider CD's as a source of income anymore. This is key. The artists that make them consider them to be promotional tools for their live performances, some don't see them as anything more than a replacement for a business card! And this from the average artist that's kinda/sorta making it, I've read blogs from other very talented musicians stating that the financial bottom line of making a CD is so daunting that they don't think they'll be releasing any new music! While we, as gear lovers, are lamenting the state of the audio equipment industry, I think as music lovers, the situation is even MORE alarming.
- The saving of this industry lies with the ability to get the younger listeners on board, period. If this isn't done, 10-20 yrs from now people will be recalling THIS time as the 'good ol' days'. Obviously, before an interest in gear can be cultivated, an interest in music has to exist. When I was a kid, I HAD to go to glee club, music history was taught in my elementary school in the south Bronx. Opera, Classical, broadway plays were basically forced upon us and while I didn't particularly care for this stuff when I was a kid, I couldn't be more thankful for this now. The Arts must be re-instated in all schools at the elementary school levels.
- It was mentioned previously about how the industry is basically selling to the same customers on a rotational basis. This industry has never been able to figure out how to properly market itself. The question's been asked so many times over the years that I wonder if there's truly an answer. One thing that I've always wondered was why I never saw much advertising for gear in music magazines. Whenever I'd see an ad it would be this tiny unobtrusive thing in the back of the mag that probably only caught the eyes of people who were already into audio. If that was the goal, than mission accomplished. I think the bar nees to be set higher, way higher. I understand advertising costs vs. the economy but there's another thread ('twins' I think) showing how many famous audio companies are actually owned by a larger conglomerate. Hard to believe that some of those companies can't have larger advertising budgets than they do. Going back to my original point about ad placement, I would go where the music-lovers go, to the music magazines (perhaps ads in mags like Hightimes wouldn't be such a bad idea!).
- Lastly, I'd be interested in hearing about how the industry's doing in place other than the U.S. A few years ago, while in Italy, I bought an Italian audio mag out of curiosity and was struck by the preponderance of audio manufacturers there,companies I'd never heard of. England always seemed to have a greater awareness of audio and also has quite a few manufacturers and the orient also seemed to have quite a fever for audio. I understand that we face a world-wide economy crisis but I still wonder about the status of audio worldwide.
Marketing efforts are applied to enterprises that suggest a strong future with aggressive growth potential. No well-endowed corporation will view high end audio that way. As John our prophet said, "The dream is over".

There is a chauvinism on display here in the stubborn insistence that hope exists for the audio we knew to somehow rally and make the encore real. It can't. The encore is in your minds. You are rowing upstream. When I stated earlier that the high end was hanging on by its fingernails, I was referring to you diehards who refuse to acknowledge what you know in your hearts to be true. The string has played out. There is nothing left but the mourning. That's what Saint Ronnie said. "It's mourning in America". He set this up. He knew it was coming. Of course, he probably never was aware of anything as trivial as our hobby but he did set us off in the direction that finished us off. It's not too late to name a speaker after him.
I suspect that voodoo claims and marketing is much to blame. After all, high end is synonymous with very expensive highly marked up but ordinary wires - how can high end ever expect to be taken seriously. Only cranks are going to buy 3/4 of an inch thick speaker wires and place them on electrical utility transmission cable ceramic isolators...credibility is a huge issue for high end.
Mac: Who'd have thought of getting upside-down in an amplifier?

Jeff: If it wasn't caused by the economy, it certainly affected the economy, with 19,000 jobs lost.

Ferrari: RMAF this year will have more exhibitors than ever, and manufacturers don't spend money on shows that don't produce for them. The manufacturers doing well right now are generally long-established brands. It's very, very difficult for new brands to break into a shrinking pool of dealers, many of whom are thinning out the number of brands they're carrying.

Map: It's hard for me to think that things are better than ever when much of the biz is on life-support. Clearly it's a buyer's market, but at what cost, long-term?

Sherpa: Yup; upscale gaming is largely untapped, but offers great promise for audio sales.

Chaz: Gloomy. Bizarre how artists used to put on shows so as to sell records, and now the recordings just draw in audiences for live shows.

Many US manufacturers are surviving on sales to overseas markets, and many foreign markets are fairly robust. Many well-respected, successful brands have no presence or limited presence in the US. Gryphon comes to mind.

Mac: The old pool of customers is indeed diminished, diminishing, and dying out. That doesn't mean quality sound won't find an audience. As we've said here repeatedly, it's got to go to the iPodders, gamers, can-fans, and so on.

Shad: I've said it before, I'll say it again: in audio, EVERYTHING matters. Voodoo? In some cases. Whether or not it's cool to believe in it or even logical, a lot of that weird and even laughable gear can make a big difference in the sound.

Having said that: would you want to emphasize that if you have any hope of acceptance in the mainstream marketplace? Of course not.

Thanks to you all for your insights.