Tyler acoustics questions

We can all understand your frustration, and are glad to see how that it all worked out. Yes Ty was trying to get your speaker back ASAP. But Ty should have known of UPS with heavy packages, their unreliability and should have suggested to you to wait til he gets with FEDEX to ship your speaker. Also Ty should/could have placed an extra cardboard box...no thats asking too much. Ty took a chance on UPS and its proven that shipping heavy packages with UPS 'can be a bit risky', whereas with FEDEX, the risk of damage factor is much lower. From your experience I doubt if Ty ever uses UPS again. Though your case may be his only bad run in with UPS. You may have brought this issue to ty's awareness and so future issues of damage in shipping can be even further avoided. On my heavy Jadis amp that came 2 months ago, there were 2 FEDEX employees unloading. With UPS most likely only one would have been dispatched. The seller told me he only uses FEDEX, never UPS. Ty should certainly take note.
Keep us posted on your review of the Sig Monitor. btw the Sig Monitor is not a heavy speaker, such as the Lin Sig Sys, not sure how UPS goofed with such a reasonable load.
Paul
I should have my monikor changed to PETTERSSONFAN, as his syms 3-11(12 is a choral), 13-15 (16 is a "Sax Concerto) are among my fav of all classical. What Hendrix and Clapton , others were doing on Guitar, Pettersson was scoring symphonies in the mode of "voice of the modern soul and the soul of planet earth"...Another would be Schnittkefan. Great modern composer there as well. I call both "the last(end of the classical era) of the great composers"

>>Ah yes UPS is notorious for rough handling<<

Sorry that is incorrect. There are no companies known for "rough handling". However, all companies have employees that are "rough handlers".

Big difference.

I can agree, there are most likely a few accidents with FEDEX as well. BUT! With FEDEX in command you sleep better at night.

Really Bartok? Unless you have some statistics or data to back it up, your post is strictly conjecture.

As usual.

I have it from a good source that all companies in the shipping business have less then tenth of one percentage damaged items upon delivery.The tweeter in my "offending speaker” had a brighter sound that over the break-in period started to sound rough & then very ragged & disorted when the volume was turn up by the time the speakers were broken in. Tyler says it was easy to fix as a crossover board became loose when the box was dropped by Global & hence the distortion started to creep in.Ty,said once that was fixed the problem totally disappeared and no damage occurred to the tweeter so they must be very hardy as this tweeter sound extremely distorted when it left here especially when turned up .I hope the tweeter will be OK long term .Tyler said he played the speakers over night with a Denon receiver thenagain in the morning including loud when the binding poosts were installed .His test the next day at loud levels revealed no distortion in the tweeter & as closely as he could determine with a Denon Receiver(I hope he used a CD source at least) the speakers sounded the way they should.I would rather of had him take them home & check them out carefully with good electronics as that tweeter did not sound good when it left here.It costs me lots money every time I send things over the border.

I believe Tyler will make good if this speaker is not quite right. I now wish I had spent the money & just bought new although he said he replaced the drivers & crossovers,to his credit. The other speaker I sent back for a upgrade as it sounded thin a hard when played by itself so I asked him to play the system as whole to make sure they sound like sig monitors so I am not sure given the testing is done with a receiver.I just have to trust that Ty would be meticulous given my shipping distance & the cost each time they cross the border. He has a lot of experience & has sold 300 or so of these sig mons so I have to go with the reputation of the man & the speaker which is exemplary. In the end I know I will end up with a properly sounding pair of speakers..as Ty will see me through.He is 100% committed to his customers even though I do not understand his logic on this one.