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Unscrupulous ebay buyers

Beware if you sell on ebay. I’m probably stating something most already know, but anyhow, I listed a brand new cartridge there which was bought and shipped on time. Buyer receives It, opens it and installs it. He proceeds to play his records. He then messages me that the cartridge has muddy bass and poor channel separation. I advise him to check all alignment parameters, but he insists cartridge is defective, I highly doubt it. I do not accept returns as stated in the listing. He proceeds to pack it up, taking a photo, and states "on the way!"...I again told him that I do not accept returns for a cartridge that is now used...also said that just because you bought something you have never listened to and you are displeased with its sound or performance, does not give him the right to demand I accept a return. I reported him to ebay, as in my opinion he is pulling a fast one. He could very likely have damaged it while installing it. It was brand new pristine condition upon shipping it. I am standing my ground and will not accept a return. If it shows up at my door, too bad. At this point, I can care less if I receive negative feedback, it would be my first. Worse buyer I’ve encountered in 20 years of selling. Man I hate ebay. Honestly, to me it sounds like buyer remorse, not a defective cartridge, plus I am not the manufacturer....he can pound sand.

128x128audioguy85
riaa_award_collectors_on_facebook's avatar
riaa_award_collectors_on_facebook
981 posts
 

As others have stated there is no such thing as NO RETURNS. That Seller BS hasnt worked in probably 15 years now.

 

  If I purchase something on EBAY and its defective/not as advertised etc I dont even bother contacting EBAY or Paypal.  I go to my Credit Card company who has authority over EBAY/Paypal.  I get my money credited IMMEDIATELY and dont have to wait 30 days or whatever for Paypal to make a decision.  Always always always pay with a Credit Card and dont mess with the other 2 services if things go south.  You'll save yourself a ton of headaches doing all your transactions this way. Sorry the OP's transaction didnt go well but thats the sandbox you're playing in.  Sell elsewhere if you dont like the rules

clearthinker's avatar
clearthinker
1,582 posts
 

@tds3371 

I was shocked down to my boots when I read your post:

"they deal directly with the buyer's credit card and the seller's bank account (which, as a seller, you were required to give them access to). This allows eBay to essentially enact a refund without your consent (they call this "buyer protection.")."

We should never divulge our bank account details to anyone and empower them to operate our account.  This is the basis of all scams.  Anyone at eBay can transfer money out of our account as a criminal act.  If this happens, our banks will not refund us for the loss because we revealed out bank details, which we are specifically told not to do.

DON'T DO IT

audioguy85's avatar
audioguy85 OP
2,018 posts
 

@riaa_award_collectors_on_facebook 

The guy opened the cartridge, installed it and played records. Said he did not like the sound of it as its too warm. This is in no way warrants a return or a refund. He rendered my brand new cartridge as now used, and for all I know possibly mishandled or damaged. There has to be some rules against returning something for frivolous reasons. 

riaa_award_collectors_on_facebook's avatar
riaa_award_collectors_on_facebook
981 posts
 

I read what you wrote. There isnt any protection against what happened to you. Think I have at least 30K Feedback on EBAY since 1998...and probably have done at least twice that amount of business on the site since half the people dont leave feedback.  Its the way it is so you have to live with the rules that are in place....fair or not....otherwise choose some other avenue to unload your stuff.  Thats all Im saying.  Ive been screwed over COUNTLESS numbers of times selling Music Industry Gold and Platinum records.  Clowns in Europe expecting 50 year old awards to not have a mark on the frame or plexiglass when they receive them. Then filing complaints and I eat $300 in shipping charges.  I understand your frustration believe me.  BUYERS REMORSE is a Bitch!!!

jcoehler's avatar
jcoehler
232 posts
 

Ditto what @riaa_award_collectors_on_facebook states.

This is from eBay:

Tip
Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.

@audioguy85 all the buyer has to present to eBay is your cartridge didn't match the description. Buyers like these are very creative and will word their complaint in such a way eBay may likely approve the return. This is based on experience (+1950 transactions there)

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