Unscrupulous ebay buyers


Beware if you sell on ebay. I’m probably stating something most already know, but anyhow, I listed a brand new cartridge there which was bought and shipped on time. Buyer receives It, opens it and installs it. He proceeds to play his records. He then messages me that the cartridge has muddy bass and poor channel separation. I advise him to check all alignment parameters, but he insists cartridge is defective, I highly doubt it. I do not accept returns as stated in the listing. He proceeds to pack it up, taking a photo, and states "on the way!"...I again told him that I do not accept returns for a cartridge that is now used...also said that just because you bought something you have never listened to and you are displeased with its sound or performance, does not give him the right to demand I accept a return. I reported him to ebay, as in my opinion he is pulling a fast one. He could very likely have damaged it while installing it. It was brand new pristine condition upon shipping it. I am standing my ground and will not accept a return. If it shows up at my door, too bad. At this point, I can care less if I receive negative feedback, it would be my first. Worse buyer I’ve encountered in 20 years of selling. Man I hate ebay. Honestly, to me it sounds like buyer remorse, not a defective cartridge, plus I am not the manufacturer....he can pound sand.

128x128audioguy85

Another wise thing to do is that when you sell an item Google the address.  There are certain Hub addresses that scammers use.  I am not sure if they are psuedo PO boxes or what.  See here for one such explanation... 

 

 audioguy85, it would behoove to check out eBay's return policy for buyers. Reasons for return include "didn't like it", "changed my mind" and "found a cheaper price" among others. Doesn't matter how many times you say NO RETURNS, they can return it anyway. I have 2000+ transactions and experienced your situation more than once. I have received returns of VG albums where I shipped a near mint one, I now 'mark' my product for identification purposes. eBay doesn't care. There is a way to amend the value of the returned item, you may possibly recoup some of your loss. However, you agree to these terms to be able to sell there. They do expect sellers to be a business, I was told "like Target or Walmart". Stop fighting it, it's a losing cause. I accept their policies for the ability to sell to their world-wide audience. Put on a nice relaxing LP, pour a libation and let it go. That will be the end result anyway. AB    

Well, this has come to a close. The buyer opened a case today, and Ebay took very little time to review it. They decided to close the case and issue the buyer a full refund. However, I was not impacted whatsoever, as no money was removed from my account and I got the cartridge back. So, in essence I keep the money and can relist the cartridge, albeit as slightly used. 

There are a**h**** on both sides. Glad to see the pendulum swing(paypal/ebay) towards the buyers side. Multiple times I have caught the seller making false claims about age and condition. That is why I will only deal with respected dealers I don't want to waste time with side hustlers.

"So, in essence I keep the money"

- Sorry, that is not going to happen, eBay will debit your bank account that is linked to your eBay account. Otherwise, where does the refund money come from?