Sometimes it's the simple things. I spent 26 years in fiber optics. A spec of dust invisible to the naked eye can easily block the laser.
Have you tried blowing the connector tip and port with compressed clean air? Never tilt the can! The propellant can coat the connector.
Douse a good quality q-tip with 90% or higher isopropyl alcohol and gently roll it from one side of the tip of the connector, up over the tip and down the other side. Then blow with clean compressed air. The type used for cleaning cameras.
If this doesn't work do you have another piece of gear to verify the fiber cable is working?
Please report back.
Have you tried blowing the connector tip and port with compressed clean air? Never tilt the can! The propellant can coat the connector.
Douse a good quality q-tip with 90% or higher isopropyl alcohol and gently roll it from one side of the tip of the connector, up over the tip and down the other side. Then blow with clean compressed air. The type used for cleaning cameras.
If this doesn't work do you have another piece of gear to verify the fiber cable is working?
Please report back.