I just spoke to FedEx about my damaged package. He said they will NOT be shipping the damaged package back to the shipper. He suggested I tell the shipper to call FedEx ASAP and file a claim. He was unable, or unwilling, to provide any more information about how the package was damaged or what condition it was in.
I then complained about their FedEx poor ground delivery services. He said FedEx is running at LEAST 2-days behind their expected delivery schedule. He said their trucks are completely full. Please be careful.
I then complained about their FedEx poor ground delivery services. He said FedEx is running at LEAST 2-days behind their expected delivery schedule. He said their trucks are completely full. Please be careful.