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Aliexpress Marketplace practices, be for warned.

I would like the audiophile community to know that Aliexpress will not stand to help buyers from vendor fraud of products purchased off of their website.  I recently order fake Audioquest cables from [Vipeos - HiFi Store] and was denied my cancellation even though placed  within a 24 hour period.  They promises no charges will post before shipping happens but as a fact my credit card was posted a charge within 12 hours.  Expected delivery time is about 2 weeks but still the vendor refuses to stop shipment and refund my card.  They rather I receive, send back, and ultimately get credit vs cash back.  So be aware of this type of practices Aliexpress is allowing to happen within their commerce market place.

daytrader
infection's avatar
infection
808 posts
 

@thecarpathian LOL!

attila7
23 posts
 

I too had a negative experience with aliexpress, I ordered a couple memory cards and a usd card adaptor, all mid line brand name items. Both cards were fakes, labeled as 256 gb but only 8 gb capacity. The card reader was partially defective, the memory card could be read but the extra usb port was useless. I was fortunate enough to get a refund but I didn't have the items that I wanted for music in the car. I think aliexpress is a dumping ground for counterfeit and fake chinese junk? 

hhudo's avatar
hhudo
13 posts
 

I got a fake product, wanted to return it, but useless customer support were bouncing me around. Procedure is definitely made like that on purpose, so you can never get a refund. 

In the end, i opened a complain at paypal, uploaded photos of a fake product, explained that happened, and they refunded me fully. 

But yeah, Aliexpress is only for things you can afford to lose or not get any support. 

eurorack
38 posts
 

"...counterfeit and fake Chinese junk?", you ask?

This morning CNN carries the dogs-painted-as-pandas story.

Markets of appearance over substance, it would seem.

seismicfrog
7 posts
 

I don’t get it. You ordered from a foreign seller, known to be overseas. You deliberately ordered replica products. You changed your mind midstream. 
 

I can’t cancel Amazon if it’s shipped. Monoprice same. I recently ordered a $650 replica amplifier, came within 7 days, was well reviewed and many had sold. 
 

Caveat emptor. But to blame the vendor for not allowing themselves to be subject to the whim of a global market ignores why you are using that marketplace. 

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