Anthem Customer Service


Very disappointed with Anthem customer service. Long time customer and a working television, film and music producer.

No phone support and email correspondence is just pitiful. Took me half a dozen emails to answer a simple question about the correct ARC microphone to use with one of their amps. And it took a supervisor, and even then very incomplete answer. My follow up emails and concerns completely ignored. 

128x128fyvolent

Showing 1 response by fyvolent

Hey Larsman.  5 Second Google Search: Tell me the Anthem ARC microphone model number that comes with the MDX-16.  Now tell me which other ARC microphones are compatible with the MDX-16. It took a long series of emails with customer support with ANTHEM for them to give me the right answer.  And it took a supervisor.