@gregb63- Your responses are a prime example of why posts and threads get deleted. You call people ’idiots’ and ’liars’, and how they ’sicken’ you simply because they’ve had a different experience than you when dealing with Tekton. We get it. You adore Tekton and anyone who thinks and says differently can’t possibly be telling the truth. How interesting and amusing. How did you reach this conclusion? Do you really believe this is a coordinated conspiracy among certain forum members who are secretly reps for other speaker companies to damage the reputation of your precious Tekton? That your belief is more plausible than they are simply folks who have had negative experiences when dealing with Tekton’s less than stellar reputation for customer service? Again, how interesting and amusing. You must be a blast to have a live conversation with....Oh! Almost forgot. You’ve dealt with Tekton on a ’few’ occasions and know 100% that they don’t ignore customers? Please explain how you can possibly know that. I can’t wait for your intelligent, eloquent response....Darnit! Forgot this one...You state that how do we not know that the ’customer’ isn’t making up the entire episode of his negative experience with the company simply to make it look bad, and it is all a ’a load of BS’. You then proceed to say he should just call the company to work it out. Well, which one is it??! Is he lying or does he have a legitimate problem?? You seem a bit confused by the whole thing.