Are manufacturers having discussions removed from Audiogon if they turn negative?

I had a very bad experience with a manufacturer. His business is a niche sized in the audio world. I am here to tell you, despite my repeated efforts over not months but years I just got ripped off and he was unwilling to admit the faults of his amps and preamps. I lost a lot of money and every time someone asked questions about his gear in a forum, I spoke about my experience. So NO not everybody in the manufacturing world will help a buyer when they have a problem. To my amazement, this guy did not want to honor his work and did not have a problem risking his reputation. New sales are a high priority for some brands, customer service and customer satisfaction are a low priority for some of those same brands.

@gregb63- Your responses are a prime example of why posts and threads get deleted. You call people ’idiots’ and ’liars’, and how they ’sicken’ you simply because they’ve had a different experience than you when dealing with Tekton. We get it. You adore Tekton and anyone who thinks and says differently can’t possibly be telling the truth. How interesting and amusing. How did you reach this conclusion? Do you really believe this is a coordinated conspiracy among certain forum members who are secretly reps for other speaker companies to damage the reputation of your precious Tekton? That your belief is more plausible than they are simply folks who have had negative experiences when dealing with Tekton’s less than stellar reputation for customer service? Again, how interesting and amusing. You must be a blast to have a live conversation with....Oh! Almost forgot. You’ve dealt with Tekton on a ’few’ occasions and know 100% that they don’t ignore customers? Please explain how you can possibly know that. I can’t wait for your intelligent, eloquent response....Darnit! Forgot this one...You state that how do we not know that the ’customer’ isn’t making up the entire episode of his negative experience with the company simply to make it look bad, and it is all a ’a load of BS’. You then proceed to say he should just call the company to work it out. Well, which one is it??! Is he lying or does he have a legitimate problem?? You seem a bit confused by the whole thing.

I think it's valuable to expose poor workmanship or service from a company, just as it's important to praise good workmanship and service where appropriate.  Just keep it honest, civil, and don't use it as a substitute for dealing directly with the company.  I have had some disappointments, but I handled them all privately, and was more or less pleased with the outcome.  If I was ultimately satisfied but it took too much work on my part to get there, I usually just avoid any posts about the experience, good or bad.  My 2 cents.

Then stop talking crap! I joined this to talk about gear I’m interested in. Not hear all you worthless comments and unsubstantiated accusations. But apparently this site is for those who think they know everything about anything. When you get rid of the rifraf I’ll rejoin and see if there is anything worth reading.. I think a lot of people here are just bored.. thanks..