I have owned Rotel equipment myself, and after much research and listening, I thought it was the best bang for the buck. You can get into multi-channel for about 1 grand, or 2 channel stereo for approx 600 bucks, for what you are paying you get some nice goods. It is also of my opinion that Rotel will out perform other companies mentioned in this chain, and they are superior to Outlaw (got in a huge fight with a buddy as to what sounded better)
In the instances where I called Rotel service, they were very accomodating and friendly.