AT&T U Verse any good?


I read a few blogs on AT&T's new U Verse digital cable internet/TV service and it seems to have problems - one of which is lousy HD quality.

What other issues are there?

How is sound quality?

How is interface/support?

I am very leery at this time.

ANY info appreciated

Phil
128x128philjolet
I would not be an early adopter. AT&T chose an IP platform because it is much cheaper to deploy than a fiber infrastructure. Bandwidth issues are significant on this platform. They are still in the learning stages of implementation and ongoing support. Technology that does not currently exist is needed to make it a robust HD service. In my opinion, Verizon has made the better long-term decision in utilizing a fiber backbone for television delivery. Of course, consumers won't be able to choose between the platforms. It is wholly dependent on the franchise area where you reside. I live in AT&T territory and would love to replace my DirecTv service but don't see that happening for a long time.
thanks Narrod I have Direct TV myself and plan to keep it for now, especially considering the off air HD antenna feature that I use my DVR service on - pretty nice.
A friend of mine has it and doesn't like the picture quality. He's going back to Comcast.
I recently had the WORST customer service experience I have EVER had, while asking AT&T to do some very simple things as part of closing out my father's house. Not impolite, it just took hours and hours of confusion, ineptness, and tedium on the phone to accomplish a few very simple things. I never did manage to get a final statement from them. Wherever there is an even halfway reasonable alternative, I'd avoid.

Excuse the rant,

John
I'm a AT&T retiree and there are support issues. The company is so large and has reduced headcount so much and service always suffers first. The philosophy has always been get a product to market, to get revenue flowing, and fix it later. It was the way we always did it. I still remember what a nightmare DSL was when initially rolled out. Beyond these problems I am not, yet, convinced that IP broadcast HD video is the platform of the future.