Inasmuch as the OP's situation has been addressed, and a fine example of Audiogon community support I would like to add, what stands out to me is why and how John Rutan has so distinguished himself! Stories of John's praise have appeared here for years - it takes time to establish such a legendary reputation. - I don't think that is too strong a characterization. He stands as a defiant answer to the many Audiogon threads about reasons for the demise of so many dealers. His perfect response, even before the "doors were opened", assuaged the OP and enacts a plan of action to solve the problem. Well done John, and a notable example of a key element of success! *
* Though not a customer, I have spoken with Mr. Rutan and found him to be very helpful, as well as knowledgeable.