Aurender N10 connection with the network

I’ve been lurking a while; first post. I too bought a used aurender. Love the sq compared to my small green computer microjukebox ( a great product by the way in its price class).I also have the same problem. If I leave it a little while ,without using it, it loses it’s network handshake . My only way to remedy is a hard shutdown which I understand having read about it from aurender can result in hard drive loss upon restart. Aurender customer service is excellent but I only called once and got it restarted and left it after that. @treynolds155 can you explain the networking issues better or tell me where to look for that sounds like it might be the issue.

As with many streamers, the Aurenders will be most readily accessible if you use your router to assign it a static IP.

@rickderuyter, i have no clue why your Aurender is losing its network handshake. I own an Aurender N20 and an N10 previously. I never had this issue.

Please send an email to Aurender Support and ask them. Even better, I suggest you use their remote support request method under settings.

It probably means some setting on your router needs to be changed. Or, maybe something else.

@rickderuyter , I'm in IT so I've seen my share of strange networking issues. Due to location, I'm forced to use a wifi extender set up in bridge mode. So it simply feeds the ethernet cable out to my Aurender, and doesn't extend the wireless signal or become part of a mesh network. Signal strength is full bars. 

My N100h would play for a while, then disconnect for a short period and come back on with the next IP address in the dhcp scope. I'd have to relaunch the Conductor app and re-find it and play some more until it happened again. I tried everything to no avail. I put this squarely on the NetGear equipment and NOT the Aurender. 

Aurender gave me the dope on how to get into the backend and assign it a static IP address and no more problems. 

Additionally, for my home office I use Cisco Business access points, one set up as a bridge and not once had an issue with my N100h. I just keep everything off that network for security reasons.