B&K reference 30 preamp stuck in please wait mode?

My B&K ref 30 wouldnt come out of sleep. Upon turning the preamp off and on again "please wait" appears and never goes away. Left in this mode for 2 hours, no change. B&K have not responded to the issue, still waiting. Has anyone been able to resolve this issue? Thanks.
I think the same thing happened to mine 5 years ago. They sent me a new firmware board to replace. It then worked again. With B&K out of business and a ATI now owning them, I'm not sure how easy it will be to get this part from them.

For the price of this, you could probably get a new A/V receiver that will have all the latest decoding and perform better too.
Eastern Elite Audio Video in Buffalo has ex B&K people and they do repairs. You might contact them.

Eastern Elite Audio Video