Make sure your cables are usb 2 or 3 rated. Plug it into a usb 2 port on your computer and remove anything else that's plugged into usb2 ports. Use usb 3 ports for all other usb devices.
Check to make sure your drivers and firmware are current.
Sometimes usb devices don't connect properly if you make any changes. Install a problem cable and reboot your computer and converter.
Check to make sure your drivers and firmware are current.
Sometimes usb devices don't connect properly if you make any changes. Install a problem cable and reboot your computer and converter.