Can't get the M2Tech Hiface Drivers to download

Dweeb4 I am going to start with your suggestion to test the Hiface on another PC just to see if it will work elsewhere - an excellent idea and will keep you posted via E-Mail. Thanks for staying in touch.

Pettyofficer: Thank you also for your comments, I cannot find the "attached devices" section that you referred to. Perhaps in my OSX (10.5 Leopard) it is called something else. There doesn't seem to be a hint of the Hiface anywhere in the computer at all. I would have expected to see it under applications.

Puerto- my apologies. I am using Windows 7 System. MAC is
a little confusing. Is there anything in OSX that shows a
listing of attached devices (Printers, PC Monitors, Memory
Card...etc.)? If I attach any Device to my PC, that Device
will show up as a Symbol under "Attached Devices". Left
click that Symbol, and Windows 7 will tell me that this
Device will require an installed Driver. Windows 7 will
search for the Driver (in Windows 7 and/or the Internet), but, usually wont find specialty Drivers. The Attached Devices will atleast show that your Computer has good contact, and can see the Hiface. You still have to install the Driver, but atleast your Computer and Hiface have good
conductivity. There has to be a MAC equivalent. This would help verify that Hiface/MAC are working properly, the only thing missing is the Hiface Driver. This would be helpful as a process of verification, and elimination of the causes of the problem. You have to reach this point, BEFORE your System can accept installation of the proper
Driver. Hiface has to be attached, powered up, and be visible as an attached Device by your MAC, prior to Driver
installation. I am pretty sure that MAC, like PC, verifies the first three steps prior to proceeding with the forth.
The Driver you install has to match your type of System
(MAC,32 Bit, 64 Bit), and it has to be the most up to date
Driver that matches the history of your Hiface Device. Is
the Device an old Hiface requiring an old coresponding
Driver, or is it a more recent Hiface requiring the more
recent updated Driver? No reflection on Dweeb4, I am sure
you were sent the the most recent unit. I would still verify compatibility as a process of elimination to flesh out the problem. If you do all of these things the only things left are going to be, mechanical problem with MAC-
or Hiface, or Software problem with MAC. Are you sure that the Hiface is getting power? Showing up as a Device on your MAC would help verify this. Hiface has to be attached,
and powered up, and MAC see it, prior to any attempt at
Driver Installation will be successful.

Pettyofficer: Many thanks for your comments. They are well taken. I will take those steps.