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Chesky Records & poor sevice,

Has anyone experienced trouble purchasing CDs from Chesky? I have ordered two jazz CDs on Sept .1 2006 & after contacting MasterCard etc I still do not have my CDs.I have emailed them many times & they are all unanswered except when I threatened to get MasterCard after them. They promised at that point to send the Cds only to wait the extra month whereby after 6 months MasterCard will note address undelivered goods. They are still undelivered & I am out $50.

Bill
audiopath49
gmood1
1,251 posts
 
I went through the same thing a couple of years back. I won't buy direct from Chesky any more. I only buy their stuff through Amazon. I still never received all of the CDs I paid for! Some of the ones they did send me, I didn't order. So you aren't alone..sorry to read their service still sucks!!!
unsound
7,329 posts
 
Dougmc, thanks for the update, good to know.
ludimagis
130 posts
 
I work in the financial industry & unless things have changed in the last couple of months;...Call mastercard back again & file a claim. Even if Chesky
doesn't come thru, MC will eat the $50 and credit your account.
audiopath49 OP
50 posts
 
Thanks guys.. I will give them a call then try through MC again if they do respond & get my $50 back. It is hard to believe a company of that caliber would flat out not deliver after they took my money even if it did take 6 months to get here.

Bill
fatparrot
1,314 posts
 
Why would you wait six month??? I would have given them six WEEKS, and then asked my credit card company to do a "charge-back"!

You must have more patience than Job!
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