Chesky Records & poor sevice,


Has anyone experienced trouble purchasing CDs from Chesky? I have ordered two jazz CDs on Sept .1 2006 & after contacting MasterCard etc I still do not have my CDs.I have emailed them many times & they are all unanswered except when I threatened to get MasterCard after them. They promised at that point to send the Cds only to wait the extra month whereby after 6 months MasterCard will note address undelivered goods. They are still undelivered & I am out $50.

Bill
audiopath49
I work in the financial industry & unless things have changed in the last couple of months;...Call mastercard back again & file a claim. Even if Chesky
doesn't come thru, MC will eat the $50 and credit your account.
Thanks guys.. I will give them a call then try through MC again if they do respond & get my $50 back. It is hard to believe a company of that caliber would flat out not deliver after they took my money even if it did take 6 months to get here.

Bill
Why would you wait six month??? I would have given them six WEEKS, and then asked my credit card company to do a "charge-back"!

You must have more patience than Job!
o.k. at least now I know I wasn't the only one...
Chesky screwed me out of $60 or so over a year ago; I placed an order over the phone and never received my discs.. called numerous times and was always told the marketing person I needed to talk to "was in a meeting". When I finally spoke to her, she promised to send the discs and never did. Chesky recordings sound great but I'll NEVER do business with them again.
I also will never order directly from Chesky again. At the end of December, 2005, I responded to an e-mail offer from them with a free CD to be included if 2 or more were purchased. After 6 weeks, the CD's I had purchased arrived. E-mails and calls to them about the missing CD got no response. Since I received the CD's I actually wanted (the free one was not that desirable to me), I let it go.

Frankly, I have purchased nothing made by Chesky from any source since.