Greetings!
The mixed feeling/result of the firmware update is not unexpected.
If you pay attention, you may notice similar comments on other products, softwares, firmwares etc - where some users may prefer the older version, and some prefer the newer version.
It is not easy to strike a balance to please everyone - but we strive to be one.
Our goal is to continuously improve the DAC features and performance through the firmware update. Whenever there is a substantial update available for you, we will share it with you at - no fee - free.
We have also make the original firmware available on the FUT download links. You may rollback to the previous version whenever you like.
What does it mean to you?
The firmware update capability opens an endless possibilities to constantly improve the sound quality, features of the DAC.
Good news? I bet :)
Many thanks,
Alvin Chee
www.vinshineaudio.com