dissapointing experience with Project CD Box RS2T Transport


Just received on Friday,the above referenced unit. I figured today would be the day to experience what others have been talking about, namely the GREAT Sound!!! Oh boy Saturday.  Hooked everything up, ready to start playing, and nothing. Unit turned on, running standard power supply, and using a good aes/ebu 110 cable. Displaying after moving switch to ON,  a big red X on screen. So far so good, placed a CD on spindle and little holder on top, closed door and big red X remained. I hit the play button and same screen was still there, no playback. When I looked closer to investigate, I noticed a small half moon piece of silicone on the surface where the CD rests. Couldn't figure where it belonged?? As I consider myself to be good with machinery etc. I could see two  small raised tabs (silicone based)  on surface where door when closed would touch down, nice touch!  Also, a small raised metal tab on base, so when door closed would push against medal tab and tell machine it was OK to play. Remember the small half moon piece mentioned earlier? I wonder if that was positioned on bottom of top door, so when closed would depress that metal tab,and activate the machine??? Very poor design if I am correct? 

     If anyone owns this transport, I 'm guessing that this little silicone tab was at one time attached to the bottom of the closing door and supposed to hit that metal tab to actuate the play mode.  Please let me know if I am correct. Very disappointed in TN  Thanks for letting me VENT!!

robshaw
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@lpretiring

I completely agree. Pro-Ject needs to acknowledge their QC issues and directly address and correct them. I’ve had no problems with my RS2T and use it very often for long listening sessions .
 

But others have had problems. This company nailed the sound quality aspect and need to bring QC up to the same high standard. To good of a CD transport to be marred by what are very fixable issues.

Charles

BTW I also purchased my RS2T from Underwood Hifi and I grade his service an “A”. I am glad to read that Wally is stepping up to the plate for his current customers. No surprise to me based on my experience with him.

Charles

Walter is a very nice guy, have had many a nice conversation. I am also on a waiting list for said machine. I was fortunate  to locate one at the Music Room and decided based on everyone's kudos to buy the machine.  Little did I know I would be the lucky one!!!!!  I will be sending it back tomorrow. Based on everyone's advice on good it sounds vrs the quality control issues? Not sure as to what to do. One part says to have it repaired, another to have my money returned, and another to move on A Jays audio transport?????  Thanks all, You have helped me numerous times, I guess the decision is mine at this point. Just not sure as to which way to proceed. All, have a good evening and thanks again for your help Robert TN

Robert 

If you can get a replacement unit this would at least give you the chance to actually hear it in your own audio system and then make a decision. No doubt though, it’s your call to make. If you decide to go with the Jay’s Audio CDT K III I’m sure you will be very happy with it as well.

Charles