As an owner of a Levinson Reference System (3x No.33s, No. 31.5, No. 30.6, No. 32), 2x No. 33Hs, and a No. 390s, I call into question the future of ML/HSG Given the following:
- HSG's service organization, supposedly working with Engineering, has, in the last five months, been unable to identify and resolve a power controller problem with two of my No. 33s
- all reference products, except the No. 32, have been moved to "legacy" status without even hints of replacements.
- no products have been manufactured in over a year and a firm date as to when production will resume has yet to be set (most companies would consider this suicide).
Given the above, they have been losing countless existing and would-be customers, and dealers have been dropping HSG from their line in droves. How is one to sell/buy products they can't get unless they are used?
It almost seems as if Harman International wants to kill off their high-end product lines.
- HSG's service organization, supposedly working with Engineering, has, in the last five months, been unable to identify and resolve a power controller problem with two of my No. 33s
- all reference products, except the No. 32, have been moved to "legacy" status without even hints of replacements.
- no products have been manufactured in over a year and a firm date as to when production will resume has yet to be set (most companies would consider this suicide).
Given the above, they have been losing countless existing and would-be customers, and dealers have been dropping HSG from their line in droves. How is one to sell/buy products they can't get unless they are used?
It almost seems as if Harman International wants to kill off their high-end product lines.