Dragonfly Cobalt cuts out after ~5 s.

Help! I have a Dragonfly Cobalt on the fritz. It will play the streaming music from Spotify or a FM station one channel only then cut-out.

Thinking that it may be an issue with the preamp I switched to a CD player and a FM tuner both are working fine.

Then I used Windows 11 sound diagnostics, and the test beep is only one channel

I switched cable leads into the preamp and the other channel works like the original...on for ~5secs then cuts out.

Help!

jmedici10-01-2022 8:34pm

poke33 Details Discussions Posts This discussion Message User 70 posts 10-03-2022 at 01:55pm Copy Comment URL Report Comment Edit Delete A couple of questions... was it working before and just went into this condition ? have u tried it I another USB port? how old is the DAC?
jmedici OP Details Discussions Posts This discussion Message User 15 posts 10-03-2022 at 05:33pm Copy Comment URL Report Comment Edit Delete The system was off for several weeks. I tried a different USB port with the same result only 1 channel for about 5s then completely no sound. The Cobalt is ~2 years old. Thanks
jmedici OP Details Discussions Posts This discussion Message User 15 posts 10-15-2022 at 02:39pm Copy Comment URL Report Comment Edit Delete No response from Audioquest, although I replaced the Cobalt with another.
mr_m Details Discussions Posts This discussion Message User 1,900 posts 10-15-2022 at 07:55pm Copy Comment URL Report Comment Edit Delete Replacing it with the same unit seems like a mistake, in my opinion. Should have tried a Questyle M-15. Much better dac/amp. Better sound and $80 cheaper.