Esoteric K-03 X - mechanical problems w tray

...just bought a brand new Esoteric K-03X player and have only 14 hours on it and the tray is jammed and the disc is stuck inside. Real nice for this price will see I had the Esoteric P-05 and the D-05 for almost 8 years which I sold here on Audiogon and NEVER had one problem with those pieces. I think I read where others owners were having the same issue...if this is the case not a happy owner. Not to mention the box weighs almost 100 lbs and who is going to pay for shipping and the hassle of boxing it etc. After 40 years with this hobby .....more of a headache anymore than fun !
Evening Gary!
Just fell into this post while looking through a list for another Esoteric question...
I just purchased an Esoteric K-01X...YIKES!...:-)
I notice that you have always been very helpful to us here on the forums and feel bad you had to experience this...
I too owned a PO-1,DO-1 and G-orb and had always a noisy grinding sound that the transport made but it was not loud enough to disturb the beautiful music the three pieces produced.
I have also heard and commented here that since the Gibson buyout Teac's products are not subject to the same " customer service" as Esoteric because that is now an independent entity who has bet the farm on the super expensive Grandioso line while also experiencing many faulty units at the initial run!!
I am keeping my fingers crossed:-)

which cables/power cords are you using with your Esoteric spinners? I am always curious to learn about new spinner/cabling combos! Keep me posted & Happy Listening!
Hi JAFant, on my Esoteric X-01, I am using the Hi Fidelity Cables (HFC) CT-1 Ultra PC with incredibly musical and resolving results.... Before that was the base CT-1 and the Nordost Valhalla II that also are fantastic wires. You will not go wrong with any of them.... Shunyata PCs also are absolutely great with Esoteric players.

Thank You! Guido-

anyone else want to give a shout-out for their fave cable/power on their Esoteric spinner?

Keep me posted & Happy Listening!
It needs a $1 square belt. I have one in my shop for the same repair. Problem is, it will take about 2 hours of disassembly to get at it. A lot of very delicate wires are connected the mother board. Once I get this fixed, I won't accept another for repairs, it's far too easy to damage all those tiny wires. This unit was not built with service in-mind.