i would NEVER use fedex ground. it is simply an accident waiting to happen. the usps is much better (if weight limits allow). really. i use fedex economy (3 days) in the usa, dhl to europe. for heavy (usa) items, i prefer air frieght resellers. -cfb
Fedex, didn't it used to mean Federal Express?
I just wanted to share this story with all of the Audiogon circle...
Based on an episode I am currently experiencing, it seems the grumblings of Fedex are well founded. What was once the paragon of how to get something from here to there, is now a shadow of that reputation.
My comments are related to Fedex Ground, which has been described to me as an entirely different operation than Fedex Overnight. I only hope so.
I picked up a pair of loudspeakers in a recent auction here on Audiogon. No complaints, the handling of the auction, paying, and shipper doing his thing were fine.
Fedex took it from there. Monitoring the progress using my tracking numbers and the Fedex website, all seemed fine. Until Friday. They arrived at a corporate destination 10 minutes from my home. At 5:43 Friday morning. Theoretically, they could have been delivered to me that same day. But, no problem, I understand.
Would it be Monday, or even Saturday(not sure if they even deliver on Saturday)? Monday is fine.
NOPE!!!
So, I check back Tuesday morning, and what do I find? They left this location, and were sent back to a place more than two hours from me. Huh??? Do they have ANY idea what they are doing? It's utterly amazing to me. I mean, I used to work at the Post Office part time, and thought this kind of thing only happened there. That the "professionals" at UPS, let alone the "experts" at Fedex never blundered along these lines. Well, I guess as time goes by, instead of the giant rising up to meet the young guns, the new kids on the block are lowering their standards to meet the ponderous.
Thanks for letting me vent.
Still waiting to hear the sweet sounds of my new purchase,
Joe
Based on an episode I am currently experiencing, it seems the grumblings of Fedex are well founded. What was once the paragon of how to get something from here to there, is now a shadow of that reputation.
My comments are related to Fedex Ground, which has been described to me as an entirely different operation than Fedex Overnight. I only hope so.
I picked up a pair of loudspeakers in a recent auction here on Audiogon. No complaints, the handling of the auction, paying, and shipper doing his thing were fine.
Fedex took it from there. Monitoring the progress using my tracking numbers and the Fedex website, all seemed fine. Until Friday. They arrived at a corporate destination 10 minutes from my home. At 5:43 Friday morning. Theoretically, they could have been delivered to me that same day. But, no problem, I understand.
Would it be Monday, or even Saturday(not sure if they even deliver on Saturday)? Monday is fine.
NOPE!!!
So, I check back Tuesday morning, and what do I find? They left this location, and were sent back to a place more than two hours from me. Huh??? Do they have ANY idea what they are doing? It's utterly amazing to me. I mean, I used to work at the Post Office part time, and thought this kind of thing only happened there. That the "professionals" at UPS, let alone the "experts" at Fedex never blundered along these lines. Well, I guess as time goes by, instead of the giant rising up to meet the young guns, the new kids on the block are lowering their standards to meet the ponderous.
Thanks for letting me vent.
Still waiting to hear the sweet sounds of my new purchase,
Joe
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- 18 posts total
- 18 posts total