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Grado Labs customer service.

Just wanted to say thanks to Grado Labs for their excellent customer service...   they responded extremely fast and obviously are passionate about audio and want their customers to enjoy their products.    Thanks again !
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trelja
3,223 posts
 
@oddiofyl  Thank you for sharing this.  You've shown that Grado Labs again proves making high quality audio products in America and backing them up doesn't need to cost top dollar
chayro
2,987 posts
 
They definitely have great service.  The wood finish on my G1000 headphones deteriorated after the warranty expired and they replaced the pieces at no cost.  Top notch.  
oddiofyl's avatar
oddiofyl OP
3,835 posts
 
I am absolutely loving my RS2e.   They retrieve details that I’ve never heard before.  I am rediscovering my CD’s and records all over again.  I am driving them with my NAD M51 DAC onto a Massdrop O2 Headphone amp .   I’m blown away by how great the Grados sound with a $100 amp and a good source.   
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