Seattlehifi - we can agree to disagree about the points you made about the warranty, however, if their process has changed then they should have advised customers via their website and warranty card documentation - what's so difficult about giving customers the proper information and process to follow? That's my point about this - I don't really care which process they want followed - direct or via a dealer - they should be concientious enough and customer focused enough to advise people properly so that they can address their issues accordingly.
has anyone had problems with wadia service?
i have a wadia 381, and for some reason when it is turned on it now emits a high pitched tone, which can best be described as sounding like that of a flying insect. i have called wadia several times and most of the time i get an automated message - on some occasions i get an announcement saying "thank you for calling wadia" other times it says "thank you for calling audio research". it almost seems like there is no one there. the whole thing just gives me the sense that something strange is going on (like, maybe wadia is about to go under).
in any event, i am currently stuck with a cd player that doesn't work and no apparent way to get it fixed. has anyone else had problems contacting wadia?
in any event, i am currently stuck with a cd player that doesn't work and no apparent way to get it fixed. has anyone else had problems contacting wadia?
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- 58 posts total
- 58 posts total