@slaw...…………………………………………………..
Yup, that is correct. Couldn't stand the equipment, many returns, and many came in for warranty work. Their slogan back in the 70's was "Onkyo, artistry in sound". (yeah right) The audio store I worked in sold the Onkyo as the loss leader to get people into the store. I personally liked the Marantz, Sherwood and Kenwood that we also sold and the real good stuff, the Accuphase.
I saw many Onkyo on the repair bench and the tech always complained about how cheaply made their stuff was, the circuit boards were as thin as a sheet of paper. If someone really wanted one, I sold it to them but usually they traded up within a few months. We dumped the Onkyo line for the JVC line which was much better.
Also, I was just one of the salesmen there, I was not privy to decisions on what equipment lines we sold. I sold the equipment that we dealt with, like it or not.