I’ve had many purchases from TMR, all good in the end. A few of my favorite acquisitions have come though them. Their stock list is excellent and they’re definitely taking market share away from other secondary sales sites - rightfully so, in many cases. I check their "Fresh Arrivals" regularly, and think they provide a very nice service to us audiophiles.
You do pay a premium with TMR, but on the other hand they pack gear PROPERLY, ship FAST, and offer recourse if needed. Their ingress / egress is a well oiled machine.
I did once get a set of used Tannoys from TMR which sounded awful. I started processing a return but they gave me some pushback about "room positioning" and "amp matching", as if I was a freshly born babe with no clue how to hook up a system - not that they weren’t going to process the return, but they were going to burn some time on trivial matters getting there. It was definitely not a "no questions asked" process. Anyways, I was getting frustrated, and decided I’d just replace the drivers myself at some point. So I kept them. A few years later, when I finally got around to popping out those drivers - I was surprised to see they were wired VERY incorrectly (not just inverted phase; it was a real clusterf*ck bridging the tweet and woofer incorrectly)! And it was done the same (wrong) way for both L and R speakers. Funny how that made it though their testing procedues - I can guarantee they sounded AWFUL and would measure like crap. Anyways, wiring now fixed (simple), the original drivers were FINE and sounded awesome. I was very pleased with the purchase, in the end. But it did make me think "lol" about their testing and pushback (at NO point did they suggest checking the internal wiring). Seems that was just a 1-off blip. Almost everything else I’ve received from them has been perfect.
Now if I encounter a Tannoy that sounds bad, I check the wiring first - that’s easy to fix (their fast-on shoe connectors can also pop off sometimes, just from acoustic energy in the cabinets). Unfortunately sometimes it’s the crossover at fault.