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ImportCDs

Anyone else have issue with ImportCDs not returning emails or acknowledging your returns? I never got credit/refund for one RBCD months ago and now no email replies from my three returned (new & unopened) SACD's which I sent back with USPS delivery confirmation insured. They were delivered according to USPS. Anyone have a contact with ImportCD's in Irvine, CA or know a consumer agency that can assist me?
bgeofft-duplicate-0
bill_k
912 posts
 
If you'd like to try to reach them by phone, I found their location from their Amazon listing and they have a website with full contact information including toll free phone numbers. Their company's website contact information page is: http://www.sdcd.com/Contact
bgeofft-duplicate-0 OP
174 posts
 
Thank you Bill.
bgeofft-duplicate-0 OP
174 posts
 

Update on ImportCDs: I tried calling # & emailing the email address @ http://www.sdcd.com/Contact

Result: No answers & no replies to emails.

..what a way to run a business.
bgeofft-duplicate-0 OP
174 posts
 
Got through to a supervisor at ImportCDs who took care of everything. A relief to have that all straightened out.
bill_k
912 posts
 
How did you end up getting a hold of them - email or phone? Glad that it got resolved for you and I hope that my contact info helped. I have received multiple orders from them with very prompt service and no issues.
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