Krell Cipher Issues?

Wow, I'm now waiting for my THIRD Cipher to be shipped. First two were far too problematic. Anyone else having issues with this fantastic sounding paperweight?
Had a similar problem with Cary 303t.

Went through 3 defective players, and finally got my money back. Too bad, because it sounded spectacular...........finally wound up with a new ARC cd9. So far, so good......

What ever became of quality control?

The Oct issue of Stereophile features a review of the ARC CD9 and the reviewer compared it to the Cipher and found the sound of these two players to be very, very similar and the only very slight difference was that the ARC is a little bit sweeter than the Cipher. And he can tell only with very careful A/B. If the 2 players were swapped in a blind test, he would be hard pressed to tell which is which.
It looks like if you love the sound of the Cipher, you can't go very wrong with the ARC.
Get the ARC or Esoteric. Those are extremely reliable. Used dCS Puccini should also be within your budget.
Well, number three arrived...and it refused to read the very first disc I put in. In fairness it did read the second through 4th...but quit for good on number 5!!! I have had enough, I presume I will get a refund without too much trouble.