Marantz Player Question

the marantz should still be under warranty ( 3 years to original owner)...

i heard the 12 was a pretty good sounding unit... i would hear the new one before committing...

Yes it is under warranty, which is why the company is considering simply replacing the machine rather than doing what would likely be a big repair job at their expense. Local Marantz operation is having some difficulty securing a part and thus the suggestion to change machines. Yes, Mikesinger, this machine was very good sounding unit, and I'm reluctant to replace it with might be a weaker calliber (and certainly cheaper in price) alternative player. That's why I'm curious about how the 9500 sounds and some of the alternatives. Pawlowski, I can't get the 8260 locally, but I can get the SA11-S1, which is only SACD/CD, but I have some DVDs that are primarily for audio and I'd like to be able to play them as well in a high quality machine. The SA12-S1 was excellent for that purpose.

GET ON THE MARANTZ WEBSITE AND CALL THE MAIN HEADQUATERS AND COMPLAIN TO SOMEONE WHO IS IN CHARGE OF THE SEVICE DEPARTMENT. I CANNOT REMEMBER HIS NAME BUT HE HELPED ME WITH A LEXCICON RT-10 THAT BY THE WAY IS A MARNATZ DV8400 AND THE LEXICON RT-20 IS THE MARANTZ DV 9500. THE BIGGEST IMPROVEMENT IN THE DV9500 IS IN THE VIDEO SECTION. THEY CHANGED TO HIGHER SAMPLING CHIPS FOR VIDEO. IF YOU TALK TO HIM JUST ASK HIM ABOUT A GUY THAT HAD A ISSUE WITH THE TRANSPORT WITH HIS LEXICON RT-10. IT SHOULD RING A BELL WITH HIM. IF IT DOES I WOULD INSIST THAT THEY FIX YOUR UNIT. THIS IS THE PRACTICE WITH MANUFCTURES TODAY, THEY JUST WANT TO REPLACE THINGS AND NOT FIX THEM. IF HE REMEMBERS ME TELL HIM I ADVISED YOU TO TALK TO HIM. HE REALLY IS A GREAT GUY TO DEAL WITH. I THINK HIS NAME IS STEVE BUT WHEN YOU TRANSFER TO SERVICE YOU MIGHT GET HIS VOICE MAIL. I WOULD CALL IN THE MORNING THAT IS WHEN I WAS ABLE TO GET A TALK WITH HIM. HE SALVAGED MY MACHINE THAT ALL IT NEEDED WAS THE LASER ALIGNED. LEXICON SAID THE UNIT WAS TOTALED AFTER A SHIPPING ISSUE. STAYED WITH LEXICON FOR 6 WEEKS FOR ME TO GET IT WORKING AFTER TALKING TO THIS GUY IN SERVICE.

GOOD LUCK

BILL L.

GOOD LUCK
BILL L.

I have had a Marantz SA-12S1 for two years but only use it for 2-channel sacd and cd. This summer the main board went out and it wouldn't read sacd's or cd's. I took it back to Sound One in Asheville, NC and Marantz kept it 4 weeks but it now works perfectly. I would insist on repair.It's a great sacd/cd player. I have it teamed with a Marantz PM-17 integrated as a pre-amp and two Marantz SM-17's bridged for 200 w/c. You can share my positive experience with Marantz. They should care about customer satisfaction.
John Dean

i would opt for the repair.. from what i have been "told" that is a INCREDIBLE musical unit...