Marantz SA10 sacd player

Please DO NOT send any Marantz to George Meyer AV, as I mistakenly did for my SC7S2 Preamplifier.

Morris owner will keep you waiting for month and months and bullshit you on the phone with a horrible attitude. From a technical standpoint, they don't have the knowledge to repair complex Marantz units, i.e. they do not have the necessary Kit to upgrade the software on the SC7S2. However they will lie to you and tell that first thing they do is a software upgrade. I requested my unrepaired unit to ship back from them, once received my unit was totally dead. I had to open it to reconnect all the wires they left unconnected on purpose.

My bad for trusting George Meyer without doing a proper preview research. 

A couple of extra things here......

For years I used a Marigo mat with discs in my SA-8260. So, of course I tried it with the first disc in the Ruby when I got it. Didn't work. The Marigo mat is quite thin, but still it was too thick. So that was that for the mat. They cannot be used in the new Marantz transports.

Then there is shipping and packing......

Always keep the original packing material!!!! You can then safely ship a player when needed. But you have to use the original packing material, all of it. Remember, most every player gets shipped, usually across an ocean in a boat then on roads in a truck. The original packing is made for this.

I used to buy used 8260 players, for parts. Ones that came with original packing always came in good condition. Ones that didn't come with original packing always came with a broken pcb, ruining half of why I was buying the player. 

Sharri why I did not fight to send my SA 10 to New York . Though I have the original box.The cost of shipping, the unit travels is just too much. The hassel talking on the phone is just too much. I only drove 30 min to stereo rehab..Why I truly appreciate TVAD. Most of the repair in the Chicago area I know except stereo rehab.

Sharri you are right open box do have mileage in them, I did put lot of mileage with my SA10.My friend who rarely used his 20 yr old sony  9000es sacd still working? Therefore the more the player is being used, the lense lifespan shorten.

This doesn’t apply to the SA10 or any of the more expensive CDPs, but the second CDP I ever had was a Carver vacuum tube CDP that I bought in '94 and used standing alone and then as a transport for an outboard DAC. Anyway, it was in my system for about four years, getting most of its use on weekends, and then it started doing goofy things--skipping, getting stuck, etc. I assumed this was related to the laser/lens. Then I bought a Rega Jupiter (top loading) dedicated transport and it lasted and lasted. I put my system in mothballs in 2010, but when I brought it back out near the end of 2017 the Rega was working fine, and in 2020 when I bought my SA10 it was still working.