Massive buzz when using CJ PV10A with NAD C372


I think I have a ground loop problem, but the magnitude of it is so off the scale I am not sure where to start. Help, please.

I have an NAD C372, Magnepan MG1.6, and a Vandersteen 2Wq sub. A friend loaned me his Conrad Johnson PV10A for the next month. I am very eager to hear what a good tube pre-amp stage will do.

The NAD pre-amp stage was completely disengaged. The Vandersteen sub was also removed from the configuration. The CJ's main outs are tied into the main in's of the NAD. CJ is turned on first and then the NAD.

When the NAD powers up, I get a massive buzz. I am talking about a cover-your-ears, jump-out-of-bed loud buzz.

I re-configured the system to use the NAD pre-amp stage with the CJ signal on the AUX input. I can now at least control the volume and hear the hum safely. It most definately sounds like a the buzz from a ground loop problem and it is independent of CJ level setting.

When I gradually increase the NAD volume level I notice a change in humm character as I get into the low-mid range. If I crank it a bit more and/or leave it on at that moderate level, the NAD detects something is not right and shuts down.

I've heard ground loops before, but this one is so dibilitating that I wonder if there is a fault in the CJ unit.

Any ideas? Thanks.
sonicrealism
Sounds like you have DC voltage on the PV10's output to me. Usually you can tell by looking at the speaker drivers from the side but with Maggies, I guess you can't do that. You could check the output jacks of the PV10 with a good multmeter and see what DC voltage you have. If it is anything more than 5mV, that is your problem and will definately make your NAD shut down. A lot of tube preamps have excessive DC on the outputs and SS amps hate that. We couldn't get a Cary SLP98 to work with a Classe CA200 for the very same reason. The Classe would go into shutdown immediately. To fix the problem, we got rid of the Cary.

Arthur
The plug on this thing is three pronged; I cannot invert power. I did try moving it off the common power strip and plug it into the same wall socket directly. Frankly, I would have been surprised if it improved things. It didn't.

When the CJ is run as an AUX input, the humm is ever present, even when the CJ is not powered.

Unfortunately, I don't have an oscilloscope or a good multimeter that will go down into the millivolt ac and dc ranges. Nothing registers on my household meter but that doesn't say much. The NAD itself is silent ... very very black when on a channel with no input signal. Put it on AUX and I cannot get it above 2 on a scale of 1 to 10 before it wants to shutdown.

My father is quite fond of saying, "The right tool for the right job is invaluable." Now, I have a gift certificate for a local electronics store ... . "Hey, Honey, I need to talk with you."

Any more ideas?