I may get flammed for this but the emperor has no clothes.
It does sound like some setup issues. Setup is critical for proper performance, do what you can there to get the best out of that table. That being said I doubt that table with that phono and cartridge can yield the results your seeking. It won't even be able to match an entry level CD player. What I fear then might happen is you will get disappointed and give up on analog. Unfortunately the price of admission for wonderful analog (airy, etc) sound is a bit steeper than the cost of that table. With this table you can become familiar with setup and do more research before deciding how best procede.
It does sound like some setup issues. Setup is critical for proper performance, do what you can there to get the best out of that table. That being said I doubt that table with that phono and cartridge can yield the results your seeking. It won't even be able to match an entry level CD player. What I fear then might happen is you will get disappointed and give up on analog. Unfortunately the price of admission for wonderful analog (airy, etc) sound is a bit steeper than the cost of that table. With this table you can become familiar with setup and do more research before deciding how best procede.