Rick, if the cartridge is indeed defective, you'll have to work with the vendor you bought it from. Depending on their warranty and return policy, you might not be able to switch to a different cartridge. The Exact is supposed to be very good, but I don't have any experience with it. If you want to try something different, make sure it's compliance is a good match with your tonearm. I think the P5 has an RB600 which is medium mass.
Fap, his previous vinyl set up didn't have this problem, which suggests it's something with this particular cartridge.
Fap, his previous vinyl set up didn't have this problem, which suggests it's something with this particular cartridge.