Not getting enough volume with my new MM cartridge


I am just getting started with vinyl and bought a new REGA P5 & Exact cartridge. I have to turn my pre-amp more than 3/4 of the way up to get reasonable listening levels! I am using both a REGA MM phono pre-amp and a NAD PP2 phono stage and have the same results. I was using an Thorens 125 MKII with a Benz Micro Silver cartridge that gave me plenty of volume with the NAD PP2. Any ideas why I have to turn my pre-amp up so high given the output of this MM cartridge? Thanks for your help!

Pre-Amp: Ayre Acoustics K-1XE
Amplifier: Mark Levinson 331
Speakers: Wilson Audio Sophia
TT: REGA P5
Cartridge: REGA EXACT 2
Phono stages: REGA MM Phono & NAD PP2
rick_hilton
FYI, when dealers sell a Rega deck with a Rega cartridge you should get a good discount. When I bought my P5 with the Exact I paid $425 for the cartridge, it listed at the time for $550. Mine played fine through my Rotel preamp with an onboard phono stage which I was told was the Rega MM/MC phono pre installed in the preamp (RC-1090).
Rick, if the cartridge is indeed defective, you'll have to work with the vendor you bought it from. Depending on their warranty and return policy, you might not be able to switch to a different cartridge. The Exact is supposed to be very good, but I don't have any experience with it. If you want to try something different, make sure it's compliance is a good match with your tonearm. I think the P5 has an RB600 which is medium mass.

Fap, his previous vinyl set up didn't have this problem, which suggests it's something with this particular cartridge.
Mingles and Miner42, thanks for that. It does sound like the cartridge might be faulty. Regards, Fap.
Thanks for all the input! I will give you an update when I here back from REGA! Also, my dealer mentioned there might be a way to get additional gain from my K-1Xe on a givin input. Hopefully, I will get this sorted out.

Thanks again!