Peachtree Reliability issues?

I had an iDac for about 5 years without a single issue.  

I have also written them regarding their Deepblue models - I have both versions - and they always respond in a professional and courteous manner.   

I can can say the same for Astell & Kern. 

I can't say that about my recent experience with McIntosh which has really put me off on the brand.  

Just bought a Nova 220se refurb direct from Peachtree at a darn good price compared to factory new.  Just for the record I also spoke with them about putting a DAC in the Deepblue...

The db sounds okay when I play my iPod through it, but when I play my Astell & Kern AK100 through it...wowzers. They'd be smart to include a DAC in the next generation - even at a higher price I'd be the first one to buy it.  I use the DB during parties outside and I find the best sound comes when it's played fairly loud around 10 feet away. 

rsangle...
I'll be listening through an ARC LS3 preamplifier and Thiel CS3.5 loudspeakers.  

From what I've seen on Peachtree's site it appears the 220se is being discontinued, being replaced by the Sona amp?  The Sona's specs are a tad lower in terms of output. 

I received my factory refurbished Peachtree 220se the other day and it was dead on arrival.  I hooked it up and it simply remained in standby mode, no other input would respond.  A brick.

I sent my email explaining my plight,  and Peachtree's immediate responses,  that's right,  plural responses,  sent by two different people for the same situation,  resolved it in an instant.

Their offer was not only quickly tendered,  it exceeded my expectations.

Mind you,  this was for a factory refurbished piece.

Kudos to them for outstanding customer service.  A rarity in any business these days.