Try this website:-
http://www.ianc.net/philips/downloads.shtml
I had problems with my Philips 963SA. First it had a dropped signal. After I exchanged it with my dealer, it sometimes could not transmit the digital signal to my AV amp. Intermittently, I get problems. If I turn on the DVD player before I turn on my AV amp, it sometimes does not pass through the signal. :-(
http://www.ianc.net/philips/downloads.shtml
I had problems with my Philips 963SA. First it had a dropped signal. After I exchanged it with my dealer, it sometimes could not transmit the digital signal to my AV amp. Intermittently, I get problems. If I turn on the DVD player before I turn on my AV amp, it sometimes does not pass through the signal. :-(