TEAC NT505 has the sound you are looking for. Concerning support, all the manuals, drivers, firmware are all on line to download and in English. Onkyo is providing US support, distribution and I assume warranty issues. It is very new in the US and I think support from Onkyo may not be 100 percent in terms of product knowledge. You can purchase through Quest for Sound. They have a web site and I purchased mine from them. Great place to deal with. I'm very happy with the DAC and it's chip, Verita AK 4497. High end chip same used in high-end Esoteric DACs. My only complaint, it is not yet Roon certified. It does provide MQA unfolding, great Bluetooth connectivity, network and USB ready along with coax and optical. Provides both balanced and unbalanced in/out taps along with very high DSD upscaling. The price is very reasonable.