Problem: Pro-ject Audio CD Box RS2 T transport


I recently purchased a Pro-ject Audio CD Box RS2 T transport. The unit is brand new, never opened or used. The specific unit I received is emitting an audible, continual whooshing sound while spinning discs. It's loud enough to be audible during listening. 

I know this transport has received high praises from several people on this forum. Can anyone who owns this unit tell me whether this is considered "normal" for this unit? Or are your units literally dead silent while spinning a disc?

Wondering how I should handle this as the unit was imported to the USA from overseas.

Thank you!

ajays

My replaced unit only makes some sounds as it loads the disc. During play it is almost completely silent.

A proper functioning unit should be quiet.

@lpretiring Thank you for sharing! I am also getting those disc load noises, so I know what you mean. Do you have anything you could share about how you went about how you obtained a replacement?

I'm curious as to what those who own the Pro-Ject Audio CD Box RS2 T Transport; what is your transport sitting on, any type of tweak device or simply the shelf of your rack?

@ajays 

I purchased my unit from Underwood Wally who was all about customer service pertaining to the issues with the RS2-T's he sold. 

The distributor's rep Jesse on initial contact was discussing repairing the unit. That was not acceptable to me and at that point Wally was involved and new units not only for me but other Wally customers were to be supplied when available.