Considering that the 777ES is primarily an SACD player, and yours apparently has stopped, I would say this is a major problem. I think shipping it back is the best solution. In fact, if still under warranty you might insist on a new one from Sony. They will probably refuse, but I consider this type of problem completely unacceptable for such a high quality product. Good luck.
Problem with my Sony SCD-777ES
My Sony has developed a problem. It generally refuses to play SACDs, and when it will play them, it does so with a very audible mechanical clicking sound. A bit temperamental with redbook CDs as well.
Here in the SF Bay Area, Sony no longer has a repair depot that accepts customer drop-offs. I would need to ship the unit to them, which I would prefer to avoid if possible. To get counter service, I need to go to a Sony authorized service provider, but I wonder if any of these shops really know what they are doing with a unit like the 777.
Any thoughts?
Here in the SF Bay Area, Sony no longer has a repair depot that accepts customer drop-offs. I would need to ship the unit to them, which I would prefer to avoid if possible. To get counter service, I need to go to a Sony authorized service provider, but I wonder if any of these shops really know what they are doing with a unit like the 777.
Any thoughts?
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- 25 posts total
- 25 posts total