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Quboz/Aurender Issue


Looking for insights and a solution to a most perplexing issue that seems to have arisen as the result of a recent software update with my Aurender N10. I have been streaming Quboz through the Aurender with no issues for quite some time now, but since the software update I now have to log in to Quboz every time I open the Conductor app (previously, the Quboz app was always visible and operational). That is no big deal, but the real problem is that I am getting only thirty second snippets of any track I try to play.

For added context, I am able to use the Quboz app on my iPhone through the system and the tracks play as they should, but so far, I have not been able to find a solution to playing full tracks on Qubox through the Aurender.

If anyone has any suggestions, let me know, please and thanks.


128x128waltersalas
waltersalas's avatar
waltersalas OP
952 posts
 
A lapsed subscription was my first thought, but when I checked my account settings, my account seemed to be in good order. Moreover, I can play complete tracks via Quboz on my iPhone, so that wouldn't make sense, would it? Shouldn't it play consistently through the Aurender or through the app on my iPhone?

The good folks at Aurender are going to investigate tomorrow and see if they can figure it out.

Thanks for the feedback. I appreciate the folks who stepped up with good suggestions. Of course, I would welcome further thoughts.
hgeifman
2,241 posts
 
@waltersalas, Please confirm your Aurender Conductor App has been updated and running the current software.
waltersalas's avatar
waltersalas OP
952 posts
 
@hgeifman 

It is, thanks. That is the first thing Ari from Aurender had me do, unfortunately to no avail.
joey54
434 posts
 
Have you tried shutting down your ipad and stopping all background applications? The issue may be an Apple/iPad issue. I had a similar problem and fixed it by shutting down my iPad.
waltersalas's avatar
waltersalas OP
952 posts
 
No more calls. We have a winner! Joey54 came up with the correct answer. Shutting down and restarting the iPad did indeed solve the problem, or so it seems. For whatever reason, I am still not getting full tracks from Bob Dylan's new album, but everything else I have tried has played through as it should.

Many thanks to all of you for your support. What a great community!
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