IOW, you have perhaps ONLY listened to the low level connection for all this time!
Note the reference to "volume all the way down" in Richard’s statement that ...
I had a RCA cable going from both RELs LFE (volume turned all the way down) to the preamp out, while connecting the subs to the amplifier...
Also, regarding ...
Here’s a suggestion.. hook up just one sub as I do with my Rowland. The red to right positive, the yellow to left positive and the black to either negative connector.
While this **might** work, depending on the internal grounding configurations of the sub and the amp, given that the amp has balanced outputs I would strongly recommend against connecting the black wire as you have suggested. The black wire is most likely connected within the sub to the sub’s circuit ground, which in turn is probably connected through a resistor having a relatively low value (i.e., a small number of ohms) to the sub’s AC safety ground. Which in turn is connected to the amp’s AC safety ground via the AC wiring, and the amp’s AC safety ground is in turn connected to the amp’s circuit ground through some unknown but probably low impedance within the amp. Since the amp’s outputs are balanced, a full amplitude signal would be applied to the black wire. Depending on the resistor value and other variables involving the internal grounding configurations of the amp and the sub any number of bad things could happen, including hum, the resistor being burned out, the amp going into protective shutdown mode, or the amp even being damaged. As I said, it **might** work, but IMO it’s not a good approach even if it does.
Regards,
-- Al