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Rudeness With 'net Sales

I have decided to go back to dealing with dealers I know, or can meet face to face. I have grown sick of the rudeness of sellers, in particular, and occasionally buyers when transacting over the internet. One part of me wonders if I am cutting my nose to spite my face, so to speak. But I find a pleasantly transacted deal has an effect on my enjoyment of this hobby and maybe even causes me to feel better about the equipment acquired. I am interested in how others have fared with internet transactions in this regard.

This post is probably an over-reaction to a recent discourse with two dealers on the internet whose primary focus in their correspondence in reply to my enquiries was about the consequences of me failing to meet my side of the bargain - stated so indelicately by both as to seem more like an accusation. My reaction to both was to tell them I had no interest in entering into a contract with someone who clearly was going to be unpleasant to deal with. As it happens both are connected with this site (but I will not name them).
redkiwi
gunbei
2,327 posts
 
Redkiwi, I've been very lucky with my transactions on Audiogon. I have always been very fortunate to deal with friendly and honest people. I'm sorry to hear of your disillusionment.

Agon members Haruo, Robbychan, Genesis168, Billpatterson, and Hendersonrc have been the epitomy of honesty, courteousness, and superior service. And I can't say enough about the great service of Agon vendors Disco and Vinlyvalet. They are among those rare sellers that make you feel like you're their only customer. They have gone above and beyond what I would expect of any merchant. To them, the sale isn't over once payment is received.

I should also mention that many Agon forum members such as yourself, Dekay and Megasam have shared your/their wealth of knowledge and experience, and given this newbie[me] great advice.

The people I have listed above have made my journey through this addicting hobby a pure joy.
usblues
1,217 posts
 
Redkiwi,have had 2 deals thru Audiogon,and both were smooth.However,sometimes, not being able to cut the cards makes me nervous.Have seen your posts and i really like them,don't go away!Play on my friend,Bob
gunbei
2,327 posts
 
I second Usblues' comments. Play on indeed!
sqjudge
96 posts
 
I have bought two items on Audiogon with total satisfaction. I am sure ther is a bad apple here and there and I hope I don't run into them in the future. I want to thank Gunbei for his comments about the people here. I feel the same way!
redkiwi OP
1,092 posts
 
I tend to agree that buying on eBay from those with large numbers of transactions to their name has generally been a good experience. But being repeatedly treated like an ex-con when I make a polite enquiry irritates me. Obviously these guys have got burned by difficult buyers, and so it is the buyers that are probably the cause of the problem.

I have a friend who tends to go to the same restaurants all the time, and does so because he likes to be recognised and respected when he goes out to eat. I have always found that a bit amusing, but suddenly begin to understand how he feels. I think in his case it may be the prejudice against his race that has caused him to shy away from going somewhere new. Perhaps I am getting a similar problem with US dealers who see me as another troublesome foreign buyer.

It is heartening to hear that others are finding doing business over the internet is working for them. How many of you are not from the USA?
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