Schiit not shipping


Anybody else only receiving lip service instead of customer service from Schiit Audio? In March I ordered three products and today May 28th they say they have no idea when any might ship, saying the Freya production is stopped. Back order dates have come and gone without any explanation or contact. 
128x128jimofmaine
The guys at Schiit should take heed. The audio business is too competitive and too small with few customers. They are letting their own reputation get tarnished.....
I'm sure Schiit isn't happy with delays in shipping as it's likely that many have cancelled orders, and getting a bad reputation for service is something no manufacturer wants. In any case, although mine was delayed by a couple of weeks back in November, I still have no idea how they make a $700 tube preamp in the USA that actually sounds fabulous...I assume they're simply less greedy and that approach has (mostly...shipping issues make people angry) worked for them maybe too well.
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Hopefully the wait is almost over for those waiting for their orders.  I feel for customers as I was waiting for a Freya before I gave up and bought the Saga as mentioned above.  From what I understand, the heating up economy is causing shortages all over.   It’s definitely a good job market in many areas.

 I ended up returning the Saga.  I had thought that I was getting some depth to the soundstage with some material, but that might have been a little optimistic as I’m not getting that now.  I also can’t really hear any differences between passive and tube stage.

I burned in the Saga for 50 hours.  It does sound very good with a wide soundstage and a neutral sound, though it sounded bright at times in my system.  

I found that I needed some gain and missed having remote on/off, bass management, and 12volt triggers, to name a few things lacking that the Parasound P5 has.  I thought the Saga might replace the P5 for me, but to my ears it doesn’t.

The P5 gives enough spatial cues to have 3D imaging, or depth to the imaging, at least with my system.  Plus the tone seems fuller.  So the Saga is going back.  

Just out of curiousity, has anyone been getting good depth to the soundstage with either the Freya or Saga?