I've pretty much run out of patience with the Cable Company, after buying cables from them for years. I would rather do business with a dealer that has the time to answer my questions the first time I call, instead of having to call back repeatedly and then feel rushed when I finally get through. I have a good guy at Cable Company who has been helpful, however not so much over the past several months. I guess their business model has changed. I have recently discovered I can get considerably better pricing, demo ability, no brain damage and much better service with a good dealer. That is the route I have chosen for the foreseeable future.