You will need to elevate your complaint at Teac to a supervisor. Tell them what is going on and that the “regional service center” told you to call them. Let them also know that this issue is being reported a lot on the Audiogon website and that it is obvious there is a quality control issue. Remind them that a 2,000 dollar piece of equipment should not break this quickly and you know from another source that the part is available, IF THEY REALLY WANT TO HELP YOU.
I did this and ended up getting the part next day aired to the service center. I was originally told it would take 2-3 weeks. The part is there, IMHO. I just believe they are having issues and trying to manage where the parts are going to. Kind of like toilet paper :)