I too have had a bad experience with The Music Room. They poorly communicate. They don’t follow up and when they finally do, it is after much emailing them to solicit a response. They low ball me on trades. They are not open on weekends in my experience and fortunately I never got far enough to do any deals with them. At this point, I don’t plan on doing any business with The Music Room, nor can I recommend them. As for their reputation noted above. I think at a minimum whether it is a bad or good one is not clear and is a matter of debate at best.
The Music Room - Boulder Colorado
This vendor has a lot of favorable comments - but I have had a very unfavorable experience with them this Dec 2019. I have sent all my trade items & $400 via PayPal to them (per our email agreement) - all of which The Music Room has been confirmed to have rec’d. Despite my many emails they do not get back to me on the status of my trade shipment of a Rega turntable. I have called them multiple times - I cannot recommend that you deal with The Music Room, and currently I do not believe that they are legit. If they don’t make right in the next day or so I will have to file a complaint with the BBB.
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- 64 posts total
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kingbarbuda, you are correct that we are not open on the weekends. I started this business because I wanted to spend more time with my family... not less. I want the same for my employees. I'm sure we could be more profitable working 7 days / week, but for now we're sticking to this model. That said, I'm curious to hear more about your experience and why you think our reputation is "debatable." Drop me a line if you have time - josh@tmraudio.com |
- 64 posts total