rauliruegas1
What is something " weird " is the very high tolerance levels that some times we audiophiles have with manufacturers or retailers when they just can’t fix a problem like the @wrm57 with his tonearm ... where is that tonearm manufacturer that did not fix aproblem in its manugactured tonearm? , I think that when we take te responsability to fix a manufacturer problem we are taking out the main responsability of any manufacturer/designer ... if Triplanar comes here and says that that issue is part of the toneaerm design at least the owners needs to know it but no explanation and not fixed trouble. !!!That's absurd. The manufacturer has no obligation to come here and tell us about this pickup arm. We don't know if the OP even bothered to contact Triplanar. We don't know whether it has a manufacturing defect or not. Perhaps the OP purchased this used; perhaps it's been misused or abused in some way, or damaged in shipment, or improperly installed. The problem as described here should in no way reflect negatively on Triplanar - we have no reason to believe the manufacturer is at fault in any way.